Jammers are not able to use their Play as Your Pet Potion and Ghost Potion at the same time.In the meantime, try reloading the game application to resolve the issue.Our app developers are on the case to track down the source of this bug, hold tight!.My avatar eyes turn completely black when I stop using a Play as Your Pet potion!.The items should arrive in your inventory soon after! Don't worry, your prizes aren't lost! Just recycle as many items as there are rewards missing, and log into Animal Jam once again. While the Pack Expedition will ask you to recycle items, it doesn't know how many expeditions you went on, so it may not ask you to recycle enough items to make space.Make sure you have plenty of room in all your inventories! This occurs most often when one of your account inventories are full (it could be furniture, clothing, pets, etc).I didn't get all my Pet Expedition rewards!.Our team is aware and working to resolve the issue.Using a "become your pet" potion with painted egg(s) as pets causes the avatar to change to a dino egg.Depending on the number of Masterworks sold, it may be necessary to check My Shops manually to see which items have been sold.You will still get the Sapphires or Gems if your Shop has had a sale, there may just not be a pop up letting you know what has been sold when logging in.Login pop ups have been discovered to be hidden on accounts that have had high amounts of Masterpiece shop sales while offline.Reward delivery notifications are not showing up when I log in!.Be sure to delete any old outfit saves that may have duplicate items! Make sure your internet connection is strong, and then add your clothing back onto your avatar piece by piece.In order to rectify your outfit, first click the clear outfit button (broom icon), then close the avatar editor, and then close and reopen the app (repeat this as many times as necessary until your avatar is no longer wearing any items).This is typically due to a slow internet connection, which mistakenly allows your avatar to wear multiples of each clothing item type. Sometimes your buddies can see you wearing different items than you see yourself wearing.My buddies see me wearing the wrong items!.If your level hasn't gone back to its original level within 24 hours, please submit a ticket.This is just a temporary, visual glitch (your account is still at the right level, it just currently appears to be at level 1).Have your parent check their Parent Dashboard to ensure your Jammer account is enabled on both Animal Jam and AJ Classic, having both enabled may be required to comment. The development team is aware and working to resolve this issue. Some players are experiencing the error “Wrong Username or Password” when trying to log into the Daily Explorer. Devs are aware and working to resolve the issue.The username will not automatically be applied as expected. When logging in, you'll need to re-enter both username and password.In the meantime, don't worry too much - there are a few more than the necessary amount of collectible items in the Pack Run, so you can still get a perfect score for your Pack.Our developers are looking into the issue to find a solution!.Sometimes the items we collect in Pack Runs can get a little over-enthusiastic, and hide in places players can't reach.There are items I can't reach in my Pack Run!.The Alphas will work to secure the boundaries of Mt.Shiveer, and a few Jammers have slipped into the waters below. My AJ Opalescent Genie Vest now has the correct color!.Masterpieces are currently are now displaying artists names when viewed in den mode.Be sure to go and try again should it have been causing you issues in the past: Thanks to your reports, these bugs have recently been resolved by our team. If you are experiencing one of the below bugs, please try the listed workarounds (if any) and have patience as our team works to find a fix for these errors. The mobile app Animal Jam - Play Wild! has a similar Palm Tree item.This is a list of BUGS and ISSUES that our team is aware of and working on, as of.It was released on August 2, 2018, August 8, 2019, August 13, 2020, August 5, 2021, and July 28, 2022, as a prize from the Arctic Wolf passage.It was most recently released on August 3, 2023, as a prize from the Arctic Wolf passage in Tiki Trouble and left on September 28, 2023. The Palm Tree was initially released on July 20, 2017, as a prize from the Arctic Wolf passage in Tiki Trouble and returns annually during the summer months. There is a coconut at the foot of this tree. There are two brown coconuts underneath the leaves on either side of the twisted, striped trunk. There is one that sticks up in the middle like a spike. This coconut palm has five large green leaves that look like they have cuts in them.
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